Introducing Virtual-Card-by-Mail

Increase your revenue share and the rate of virtual card acceptance within your supplier base.

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Optimize your card payment program

Monetize an additional 25% of your AP spend by targeting the long tail.

In conjunction with Mastercard, Finexio identifies known B2B card acceptors.

Minimize the need to sell and engage by preemptively sending card payments to known acceptors.

40-60% of suppliers will accept card via mail without any disruptions,

Suppliers have a voluntary opt-out mode, but you control the conversation

The Benefits

Why it Works: We target small spend suppliers, lowering acceptance costs while providing the convenience of cards.

Enhanced Security: Single-use virtual cards can only be used by the payee—offering stark security improvements over mailed checks.

Increased Revenue Share: Virtual cards eliminate the costs of paper checks while driving additional revenue share
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Proven Method: Card-by-mail (CBM) is widely used in many verticals by large publicly traded companies to great success.

How it Works

Supplier Segmentation:

Finexio identifies in-scope suppliers (likely card acceptors) and allows you to modify the list

Print & Mail:

When Finexio sees a payment come through for providers targeted for CBM, Finexio will send a card via USPS in lieu of a check

Suppliers receive and process their payment as they would any other card payment

Monitoring & Reporting:

Finexio closely monitors all card by mail payments to ensure they are processed

You can always see CBM payments and their status 24/7 on Finexio’s portal

Follow-up:

Finexio will make several attempts to reach suppliers who were mailed a card, but have not processed it

Finexio has a formal campaign and follow-up schedule to ensure payments are processed in a timely manner

Finexio tracks and records all interactions with your suppliers giving you complete transparency

Settlement or Reissue:

If suppliers do not process the card and we are unable to reach them, Finexio will reissue that payment in form of a check and mail it

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8 Calendar days after the card issued, then a follow-up if no authorization seen

12 days after issue, then a second follow-up if no authorization seen

14 days after issue, defund card and reissue a physical paper check

BAU payment task follow-ups for mailed paper checks

Subsequent payments repeat the process, still attempting card-by-mail

Supplier Segmentation

CBM targets your non-strategic suppliers that are likely card acceptors helping drive additional card adoption.

a graph depicting how Finexio's card by mail program can target non-strategic suppliers and increase value per transaction.

*Courtesy "Deloitte B2B Payments" https://www2.deloitte.com/au/en/pages/financial-services/articles/b2b-payments.html

Frequently Asked Questions

What if I'm not the right person to authorize enrollment, but I know who is?

Please call us at 321-270-0213 or email at SupplierSuccess@Finexio.com. If you already know and can provide the right contact information, those details will be entered into the supplier payments portal and the new contact will receive a confirmation email to login to their account.

How much does the program cost?

The program is free for suppliers to participate in. The cost per transaction depends on your current contract with your bank or merchant acquiring organization. Your normal credit card processing fees will apply when the virtual card is processed.

What if I can't process credit cards, can I still participate?

Yes, we have the ability to help set up any suppliers with alternative electronic payment acceptance methods.

What level of support will I receive?

A supplier success number is available 24/7 to support your inquiries at 818-724-8110 ext 1,where you can leave a voicemail that will be responded to within 48 hours. Additionally, you can email a member of the supplier payments team at SupplierSuccess@Finexio.com

Can I access my payment activity and history online?

Yes, access to all your payment history and current transaction activity is available through our self-service supplier portal. Once enrollment is completed you will be sent an invitation and instructions for activating your account.

What if a transaction fails?

If you are unable to process the card, please call Finexio at 321-270-0213 or email at SupplierSuccess@Finexio.com. Please have your card number available for our team to be able to provide assistance.

Why should I move away from paper check?

Electronic payments like virtual card work to improve daily working capital by increasing cash flow due to expedited receivables. Virtual cards improve on the inefficiencies of paper checks, that come with addressing, mailing, tracking,remittance, etc.

Paper checks also hold the highest end-to-end cost, between $4 and $10, and often higher. Electronic payments are more secure as check fraud and postal service reliability are growing issues, with an average of 75% of organizations experiencing check fraud each year.

What is the Supplier Payment Program?

The Supplier Payment Program is an electronic accounts payable process that enables suppliers to receive ongoing payments with a single-use card number delivered via email. Suppliers receiving payments enter the card number into their card payment system each time an invoice is paid. The card number is valid for one payment only and expires after each use.

What is a virtual card?

A virtual card is a single-use, non-reloadable, digital card issued to a supplier via email. It includes a secure payment number that uses the same network as a debit or credit card transaction. Virtual cards have less risk and costs associated than issuing check orACH, plus they’re easily accepted by any supplier already accepting cards through their bank or merchant services provider.

How do I process a virtual card?

Simply enter the email you provided during the enrollment process to open the secured card. Then, enter into your point-of-sale (POS) terminal the 16 digits displayed on the card. If your POS terminal requires the CVV or expiration date, those will also be provided on the card after opening it. The payment will process as soon as the information is entered, and you will receive payment within your standard credit/debit card settlement process

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