ACH Enrollment for Higher Education
Set up ACH so your institution is paid electronically instead of by check. Gather the two items below, then open the enrollment form. It takes a few minutes when the details are in front of you.
Your bank account details are validated before a payment is released.
Required information
Have both of these in front of you before you open the form.
Institution email address
Used to verify the request and to send communications about your payments. Use the address at your institution rather than a personal one.
Bank account and routing number
Have both numbers readily available so you can set up your payment options in one pass.
Additional verification
If the system cannot automatically verify your bank account details, you are asked to confirm that you own the account with one of the following.
Voided check
A check drawn on the account with the word VOID written across it in large letters.
Bank letter of ownership
A formal letter from your bank confirming that you are the owner of the account.
Bank statement
A statement showing the bank name, the account number, and the name of the account owner.
Please note
All updates are reviewed and performed manually by our team to protect our customers' information and confirm that every change is legitimate. Changes are not effective until the Finexio Customer Operations team confirms that the requested updates have been made. Any payment file submitted before that confirmation is paid using the payment method already on file.
Enrollment questions
What does my institution need to enroll in ACH payments?
An institution email address for verification and payment communications, and the account and routing number for the bank account you want paid. Have both numbers available before you open the form.
What happens if my bank account cannot be verified automatically?
You are asked to confirm ownership of the account with one of three documents: a voided check, a letter of account ownership from your bank, or a bank statement showing the bank name, account number, and name of the account owner.
When does a new ACH payment method take effect?
After the Finexio Customer Operations team reviews the request and sends confirmation. Any payment file submitted before that confirmation is paid using the payment method already on file.
Where do I go with a question about my enrollment?
Start in the Finexio Help Center. If the question needs account review, submit a support ticket so Finexio can look at the specific record.
Waiting on a payment or checking an open request? Start on the supplier help page.