ACH Enrollment for Individuals
Required Information
- Email Address: The email address you have registered with Finexio for verification and communications related to your payments.
- Bank Account and Routing Number: Have these numbers readily available to set up your payment options.
Additional Verification (if needed)
If our system is unable to automatically verify your bank account details, you will be required to confirm ownership by providing one of the following:
- Voided Check: A check from your bank account with the word 'VOID' written across it in large letters.
- Bank Letter of Ownership: A formal letter from your bank that confirms you are the owner of the account in question.
- Bank Statement: A bank statement that shows the bank name, account number, and name of account owner.
Please Note: All updates are reviewed & performed manually by our team to protect our customer's information and ensure all changes are legitimate. Changes are not effective until notification is received from our Customer Operations team confirming that the requested updates have been made. Any payment files submitted prior to that confirmation will be made according to the existing payment method on file.
